We use psychological principles to measure employee perceptions and to evaluate the effectiveness of teams
> 360 degree feedback surveys
> what we do:
- We provide online 360 degree surveys; a typical application is to support leadership development activities. 360 degree surveys allow people to gain feedback from more senior people, peers and less senior people about their management style and key areas for development
> team effectiveness surveys
> what we do:
- We design and implement tailored surveys to support
board and team development. These include surveys to provide team members
with feedback from their colleagues and approaches for measuring 'team
alignment'
> focus groups
> what we do:
- We provide expertise in running focus groups to gain
an in-depth, honest and accurate understanding of the precise causes
of 'people issues' in the business. We design programmes to communicate
the results, to help people identify and prioritise development actions,
to achieve 'buy in' for any changes and to gain support from management
for improvement initiatives
> cultural analyses
> what we do:
- We design approaches to provide practical measures of organisation 'culture'. Based on either 360 degree surveys or bespoke 'culture surveys', we provide team and departmental reports as well as 'organisational trend analyses'
- Our approach is concerned with what is achieveable
- We believe that measurement is only useful if the results can be acted upon. Precision is key; the measures we use lead to people knowing exactly what they need to do - and can do - to improve
- We focus on causes, not symptoms
- We apply our psychological understanding to identify the precise causes of the people issues rather than just addressing the 'surface issues'. This ensures that our solutions get to the heart of the matter and lead to a profound and lasting cultural improvement
- We focus on driving action
- Action is key; our approach focuses on setting clear goals and action plans. We measure progress towards tangible targets, providing clear, simple and workable feedback which helps shape people's behaviour
- Our measures are representative
- We use our expertise to ensure that our measures present a representative and reliable picture. This means that positive aspects are not overlooked and that there is not an over-reaction to negative issues. It also helps keep positive and negative results in balance and perspective